Privacy Policy
Welcome to lulavibes ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website lulavibes.com (the "Site"), make a purchase, or interact with our services (collectively, the "Services"). By using our Services, you agree to the terms of this policy.
1. Information We Collect
We collect information that you provide directly to us, as well as some data automatically when you use our Services:
Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, payment information, and phone number.
Automatically Collected Information: We use cookies and similar technologies to collect data about your device, IP address, browser type, and how you interact with our Site. This helps us improve your experience and analyze site traffic.
Order Details: We retain information about your purchases, returns, and shopping preferences.
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders, manage payments, and arrange shipping.
To communicate with you about your orders, account, and our promotions (if you have opted in).
To improve our Services, website functionality, and customer experience.
To prevent fraud and enhance the security of our Site.
To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data in the following situations:
With service providers who assist us with payment processing, shipping, marketing, and website operations. These partners are bound by contracts to protect your information.
If required by law, such as to comply with a subpoena or other legal process.
In connection with a business transfer, such as if we are acquired or merge with another company.
4. International Transfers
As an online store serving international customers, your information may be processed in countries outside of your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: You can request access to or correction of your personal data.
Deletion: You may ask us to delete your information, subject to certain exceptions.
Marketing Preferences: You can opt out of marketing emails at any time by using the unsubscribe link in our messages.
Cookies: Most browsers allow you to control cookies through their settings.
To exercise these rights, please contact us at lulavibes@outlook.com.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our Services are not intended for children under the age of [16/13, depending on jurisdiction]. We do not knowingly collect personal information from children.
8. Security
We implement reasonable security measures to protect your data, including encryption and secure payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: lulavibes@outlook.com